Singlewire Software incident

Visitor Aware background checks impacted

Notice Resolved View vendor source →

Singlewire Software experienced a notice incident on March 8, 2024 affecting Visitor Aware, lasting 2d 17h. The incident has been resolved; the full update timeline is below.

Started
Mar 08, 2024, 08:27 PM UTC
Resolved
Mar 11, 2024, 01:57 PM UTC
Duration
2d 17h
Detected by Pingoru
Mar 08, 2024, 08:27 PM UTC

Affected components

Visitor Aware

Update timeline

  1. investigating Mar 08, 2024, 08:27 PM UTC

    Searchbug is experiencing technical difficulties, affecting Visitor Aware's ability to complete volunteer background checks

  2. resolved Mar 11, 2024, 01:57 PM UTC

    This incident has been resolved.