Singlewire Software incident

InformaCast Fusion/Mobile Service Impacted

Notice Resolved View vendor source →

Singlewire Software experienced a notice incident on March 26, 2024 affecting SMS Notifications, lasting 1h 42m. The incident has been resolved; the full update timeline is below.

Started
Mar 26, 2024, 12:26 PM UTC
Resolved
Mar 26, 2024, 02:09 PM UTC
Duration
1h 42m
Detected by Pingoru
Mar 26, 2024, 12:26 PM UTC

Affected components

SMS Notifications

Update timeline

  1. investigating Mar 26, 2024, 12:26 PM UTC

    Our monitoring has detected SMS delivery issues that is impacting a subset of our customers. We are investigating to determine how broad the issue is.

  2. monitoring Mar 26, 2024, 01:17 PM UTC

    Our monitoring has evidence of successful SMS delivery happening. We are continuing to monitor the situation, but believe it to be resolved.

  3. resolved Mar 26, 2024, 02:09 PM UTC

    This incident has been resolved.