Singlewire Software incident

Emergency Calling Integration Errors

Critical Resolved View vendor source →

Singlewire Software experienced a critical incident on September 27, 2024 affecting Emergency Calling, lasting 31m. The incident has been resolved; the full update timeline is below.

Started
Sep 27, 2024, 06:25 PM UTC
Resolved
Sep 27, 2024, 06:56 PM UTC
Duration
31m
Detected by Pingoru
Sep 27, 2024, 06:25 PM UTC

Affected components

Emergency Calling

Update timeline

  1. investigating Sep 27, 2024, 06:25 PM UTC

    We have received reports from RapidSOS of elevated errors that may prevent Emergency Calling from working with InformaCast. For additional information, please visit: https://status.rapidsos.com/ We will update this incident when more information is made available.

  2. monitoring Sep 27, 2024, 06:27 PM UTC

    RapidSOS has implemented a fix and is monitoring the situation. For additional information, please visit: https://status.rapidsos.com/

  3. resolved Sep 27, 2024, 06:56 PM UTC

    This incident has been resolved.