Singlewire Software incident

Visitor Aware Performance and Timeout Issue

Notice Resolved View vendor source →

Singlewire Software experienced a notice incident on December 4, 2024, lasting —. The incident has been resolved; the full update timeline is below.

Started
Dec 04, 2024, 05:30 PM UTC
Resolved
Dec 04, 2024, 05:30 PM UTC
Duration
—
Detected by Pingoru
Dec 04, 2024, 05:30 PM UTC

Update timeline

  1. resolved Dec 06, 2024, 04:10 PM UTC

    Singlewire has noticed a temporary downgraded performance due to backend query processes with law enforcement databases. This has since been resolved.