Singlewire Software incident

Conference Call Outage

Critical Resolved View vendor source →

Singlewire Software experienced a critical incident on December 6, 2024 affecting Conference Call, lasting —. The incident has been resolved; the full update timeline is below.

Started
Dec 06, 2024, 02:30 PM UTC
Resolved
Dec 06, 2024, 02:30 PM UTC
Duration
—
Detected by Pingoru
Dec 06, 2024, 02:30 PM UTC

Affected components

Conference Call

Update timeline

  1. identified Dec 05, 2024, 11:20 PM UTC

    We have identified an issue where creating a conference call PIN fails. We have identified a fix and should be deploying that fix shortly.

  2. monitoring Dec 05, 2024, 11:58 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 09, 2024, 02:30 PM UTC

    This incident has been resolved.