Singlewire Software incident

Emergency Calling Integration Errors

Minor Resolved View vendor source →

Singlewire Software experienced a minor incident on December 11, 2024 affecting Emergency Calling, lasting 3h 25m. The incident has been resolved; the full update timeline is below.

Started
Dec 11, 2024, 04:57 PM UTC
Resolved
Dec 11, 2024, 08:23 PM UTC
Duration
3h 25m
Detected by Pingoru
Dec 11, 2024, 04:57 PM UTC

Affected components

Emergency Calling

Update timeline

  1. investigating Dec 11, 2024, 04:57 PM UTC

    We have received reports from RapidSOS of elevated errors that may prevent Emergency Calling from working with InformaCast. For additional information, please visit: https://status.rapidsos.com/ We will update this incident when more information is made available.

  2. monitoring Dec 11, 2024, 05:44 PM UTC

    RapidSOS reports that they have a fix in place. We will continue to monitor the situation and update this incident as we learn more.

  3. resolved Dec 11, 2024, 08:23 PM UTC

    This incident has been resolved.