Singlewire Software incident

Emergency Calling Integration Errors

Minor Resolved View vendor source →

Singlewire Software experienced a minor incident on February 14, 2025 affecting Emergency Calling, lasting 16m. The incident has been resolved; the full update timeline is below.

Started
Feb 14, 2025, 01:44 AM UTC
Resolved
Feb 14, 2025, 02:00 AM UTC
Duration
16m
Detected by Pingoru
Feb 14, 2025, 01:44 AM UTC

Affected components

Emergency Calling

Update timeline

  1. identified Feb 14, 2025, 01:44 AM UTC

    We have received reports from RapidSOS of elevated errors that may prevent Emergency Calling from working with InformaCast. For additional information, please visit: https://status.rapidsos.com/ We will update this incident when more information is made available.

  2. identified Feb 14, 2025, 01:47 AM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Feb 14, 2025, 02:00 AM UTC

    The incident has been resolved.