Singlewire Software incident

Emergency Calling Integration Errors

Minor Resolved View vendor source →

Singlewire Software experienced a minor incident on April 9, 2025 affecting Emergency Calling, lasting 16h 6m. The incident has been resolved; the full update timeline is below.

Started
Apr 09, 2025, 08:45 PM UTC
Resolved
Apr 10, 2025, 12:52 PM UTC
Duration
16h 6m
Detected by Pingoru
Apr 09, 2025, 08:45 PM UTC

Affected components

Emergency Calling

Update timeline

  1. investigating Apr 09, 2025, 08:45 PM UTC

    We have received reports from RapidSOS of elevated errors that may prevent Emergency Calling from working with InformaCast. For additional information, please visit: https://status.rapidsos.com/ We will update this incident when more information is made available.

  2. monitoring Apr 09, 2025, 09:54 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 10, 2025, 12:52 PM UTC

    This incident has been resolved.