Sinch experienced a minor incident on August 6, 2026 affecting Web Portal, lasting 1h 21m. The incident has been resolved; the full update timeline is below.
Affected components
Web Portal
Update timeline
- investigating Aug 06, 2026, 05:07 PM UTC
We are writing to inform you that we are experiencing a service degradation impacting the Sinch Engage platform. Impact: Customers may experience that some sections of the Sinch Engage dashboard are currently degraded. Incident Start Time: 2026-08-06 13:46 UTC We are actively investigating and will provide further updates as more information becomes available.
- resolved Aug 06, 2026, 06:28 PM UTC
This incident has been resolved. Incident Start Time: 2026-08-06 13:46 UTC Incident End Time: 2026-08-06 18:19 UTC