Sinch incident
V-SMS performance degradation for United Arab Emirates
Sinch experienced a minor incident on July 6, 2026 affecting SMS Verification and 2FA, lasting 5h 8m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 06, 2026, 03:11 PM UTC
We are currently observing performance degradation for our V-SMS service towards the United Arab Emirates. The matter is currently being investigated with our supplier. Impact: Clients may experience failed or delayed V-SMS traffic to the United Arab Emirates. Clients may experience issues logging in to dashboard.sinch.com from the United Arab Emirates. We appreciate your patience while this is being investigated. If you have any questions or concerns please do not hesitate to reach out to [email protected]
- resolved Jul 06, 2026, 08:19 PM UTC
This incident has been resolved. Incident Start Time: 2026-07-02 09:02 UTC Incident End Time: 2026-07-06 15:27 UTC