Sinch experienced a minor incident on July 3, 2026 affecting SMS - EMEA, lasting 9h 36m. The incident has been resolved; the full update timeline is below.
Affected components
SMS - EMEA
Update timeline
- investigating Jul 03, 2026, 02:34 AM UTC
We are currently observing delivery issues in France - Orange. Incident Start Time: 2026-07-03 01:51 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts/Failed delivery We will update as soon as we have more information.
- investigating Jul 03, 2026, 04:14 AM UTC
We are continuing to investigate this issue.
- investigating Jul 03, 2026, 07:07 AM UTC
We are continuing to investigate this issue.
- resolved Jul 03, 2026, 12:11 PM UTC
This incident has been resolved Incident Start Time: 2026-07-03 01:51 UTC Incident End Time: 2026-07-03 09:49 UTC