Sinch experienced a minor incident on July 2, 2026 affecting SMS - EMEA, lasting 3d 20h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 02, 2026, 02:48 PM UTC
We are currently observing MO delivery issues in Netherlands - Odido due to SMSC issues on the operator's end. Incident Start Time: 2026-07-01 10:20 UTC Impact: Delayed/Missing MO's. We will update as soon as we have more information. If you have any questions, please contact [email protected].
- investigating Jul 02, 2026, 04:06 PM UTC
We are continuing to investigate this issue.
- investigating Jul 02, 2026, 04:07 PM UTC
We are continuing to investigate this issue.
- investigating Jul 02, 2026, 08:19 PM UTC
We are continuing to investigate this issue.
- investigating Jul 03, 2026, 05:29 AM UTC
We are continuing to investigate this issue.
- investigating Jul 04, 2026, 06:43 AM UTC
We are continuing to investigate this issue.
- investigating Jul 05, 2026, 07:22 AM UTC
We are continuing to investigate this issue.
- investigating Jul 06, 2026, 08:16 AM UTC
We are continuing to investigate this issue.
- resolved Jul 06, 2026, 11:25 AM UTC
This incident has been resolved. Incident Start Time: 2026-07-01 10:20 UTC Incident End Time: 2026-07-06 05:17 UTC