Sinch experienced a minor incident on July 2, 2026 affecting SMS - LATAM, lasting 11h 41m. The incident has been resolved; the full update timeline is below.
Affected components
SMS - LATAM
Update timeline
- investigating Jul 02, 2026, 08:13 AM UTC
We are currently observing delivery issues in Dominican Republic - Altice. Incident Start Time: 2026-07-02 05:37 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information. If you have any questions, please contact [email protected].
- investigating Jul 02, 2026, 10:09 AM UTC
We are continuing to investigate this issue.
- investigating Jul 02, 2026, 12:46 PM UTC
We are continuing to investigate this issue.
- investigating Jul 02, 2026, 05:06 PM UTC
We are continuing to investigate this issue.
- resolved Jul 02, 2026, 07:54 PM UTC
This incident has been resolved. Incident Start Time: 2026-07-02 05:37 UTC Incident End Time: 2026-07-02 18:53 UTC