Sinch experienced a minor incident on June 1, 2026 affecting SMS - LATAM, lasting 19h 47m. The incident has been resolved; the full update timeline is below.
Affected components
SMS - LATAM
Update timeline
- investigating Jun 01, 2026, 06:04 PM UTC
We are currently observing delivery issues in Claro - Colombia Incident Start Time: 2026-06-01 17:37 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information. If you have any questions, please contact [email protected].
- investigating Jun 01, 2026, 08:04 PM UTC
We are continuing to investigate this issue.
- investigating Jun 02, 2026, 04:52 AM UTC
We are continuing to investigate this issue.
- investigating Jun 02, 2026, 09:14 AM UTC
We are continuing to investigate this issue.
- resolved Jun 02, 2026, 01:52 PM UTC
This incident has been resolved. Incident Start Time: 2026-06-01 17:37 UTC Incident End Time: 2026-06-02 01:30 UTC