Sinch experienced a minor incident on May 31, 2026 affecting SMS - LATAM, lasting 6h 35m. The incident has been resolved; the full update timeline is below.
Affected components
SMS - LATAM
Update timeline
- investigating May 31, 2026, 05:18 AM UTC
We are currently observing delivery issues in Brazil - Algar Telecom Incident Start Time: 2026-05-31 04:00 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information.
- investigating May 31, 2026, 09:10 AM UTC
We are continuing to investigate this issue.
- resolved May 31, 2026, 11:53 AM UTC
This incident has been resolved. Incident Start Time: 2026-05-31 04:00 UTC Incident End Time: 2026-05-31 10:42 UTC