Sinch incident

Delivery Issue Brazil - Algar Telecom

Sinch is currently experiencing a minor incident affecting SMS - LATAM, which began 2h ago. The vendor's full update timeline is below.

Started
May 27, 2026, 08:55 AM UTC
Resolved
Ongoing
Duration
● 2h 23m
Detected by Pingoru
May 27, 2026, 08:55 AM UTC

Affected components

SMS - LATAM

Update timeline

  1. investigating May 27, 2026, 08:55 AM UTC

    We are currently observing delivery issues in Brazil - Algar Telecom Incident Start Time: 2026-05-27 05:18 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information.

  2. investigating May 27, 2026, 10:12 AM UTC

    We are continuing to investigate this issue.