Sinch experienced a minor incident on May 27, 2026 affecting SMS - LATAM, lasting 4h 32m. The incident has been resolved; the full update timeline is below.
Affected components
SMS - LATAM
Update timeline
- investigating May 27, 2026, 08:55 AM UTC
We are currently observing delivery issues in Brazil - Algar Telecom Incident Start Time: 2026-05-27 05:18 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information.
- investigating May 27, 2026, 10:12 AM UTC
We are continuing to investigate this issue.
- resolved May 27, 2026, 01:28 PM UTC
This incident has been resolved. Incident Start Time: 2026-05-27 05:18 UTC Incident End Time: 2026-05-27 11:54 UTC