Sinch experienced a minor incident on May 25, 2026 affecting SMS - APAC, lasting 3h 38m. The incident has been resolved; the full update timeline is below.
Affected components
SMS - APAC
Update timeline
- investigating May 25, 2026, 08:42 AM UTC
We are currently observing delivery issues towards Malaysia - Celcom Incident Start Time: 2026-05-25 07:31 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information.
- investigating May 25, 2026, 10:33 AM UTC
We are continuing to investigate this issue.
- resolved May 25, 2026, 12:21 PM UTC
This incident has been resolved. Incident Start Time: 2026-05-25 07:31 UTC Incident End Time: 2026-05-25 12:04 UTC