Sinch experienced a minor incident on May 21, 2026 affecting SMS - LATAM, lasting 3h 59m. The incident has been resolved; the full update timeline is below.
Affected components
SMS - LATAM
Update timeline
- investigating May 21, 2026, 01:27 PM UTC
We are currently observing delivery issues in TIM Brazil Incident Start Time: 2026-05-15 12:54 UTC. Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information.
- investigating May 21, 2026, 03:07 PM UTC
We are continuing to investigate this issue.
- resolved May 21, 2026, 05:26 PM UTC
This incident has been resolved. Incident Start Time: 2026-05-21 12:54 UTC. Incident End Time: 2026-05-21 17:03 UTC.