Sinch experienced a minor incident on May 19, 2026 affecting SMS - LATAM, lasting 9h 5m. The incident has been resolved; the full update timeline is below.
Affected components
SMS - LATAM
Update timeline
- investigating May 19, 2026, 05:20 PM UTC
We are currently observing delivery issues in Brazil - Vivo Incident Start Time: 2026-05-19 15:58 UTC Impact: Delayed MT's/ Delayed MO's/ Missing delivery receipts/ Late delivery receipts We will update as soon as we have more information. If you have any questions, please contact [email protected].
- investigating May 19, 2026, 06:22 PM UTC
We are continuing to investigate this issue.
- investigating May 19, 2026, 09:13 PM UTC
We are continuing to investigate this issue.
- resolved May 20, 2026, 02:26 AM UTC
This incident has been resolved. Incident Start Time: 2026-05-19 15:58 UTC Incident End Time: 2026-05-19 22:52 UTC