Sinch experienced a notice incident on May 5, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved May 06, 2026, 02:48 PM UTC
We experienced an issue affecting outbound traffic towards Finland, where a filtering configuration caused a subset of traffic to be incorrectly overwritten and routed using another sender ID. The issue was identified and rectified, and services are now operating normally. Incident Start Time: 2026-05-05 19:00 UTC Incident End Time: 2026-05-06 16:00 UTC If you have any questions, please contact [email protected].