Sinch incident

Service Degradation - Customer Dashboard

Minor Resolved View vendor source →

Sinch experienced a minor incident on March 25, 2026 affecting Numbers Administration, lasting 51m. The incident has been resolved; the full update timeline is below.

Started
Mar 25, 2026, 05:41 PM UTC
Resolved
Mar 25, 2026, 06:32 PM UTC
Duration
51m
Detected by Pingoru
Mar 25, 2026, 05:41 PM UTC

Affected components

Numbers Administration

Update timeline

  1. investigating Mar 25, 2026, 05:41 PM UTC

    Dear Client, We are currently experiencing an issue affecting number purchases and provisioning (including North American Porting) on our customer dashboard, Dashboard.sinch.com. Incident Start Time: 2026-03-25 16:15 UTC Our teams are actively working to resolve the issue and restore full functionality as quickly as possible. We apologize for the inconvenience and appreciate your patience.

  2. resolved Mar 25, 2026, 06:32 PM UTC

    This incident has been resolved. Incident Start Time: 2026-03-25 16:15 UTC Incident End Time: 2026-03-25 18:19 UTC