Sinch experienced a minor incident on April 3, 2026 affecting SMS - APAC, lasting 4h 8m. The incident has been resolved; the full update timeline is below.
Affected components
SMS - APAC
Update timeline
- investigating Apr 03, 2026, 08:43 PM UTC
We are currently observing delivery issues in Philippines - Globe Telecom Incident Start Time: 2026-04-03 18:41 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information. If you have any questions, please contact [email protected].
- investigating Apr 03, 2026, 10:14 PM UTC
We are continuing to investigate this issue.
- resolved Apr 04, 2026, 12:52 AM UTC
This incident has been resolved. Incident Start Time: 2026-04-03 18:41 UTC Incident End Time: 2026-04-04 00:33 UTC