Sinch experienced a minor incident on September 17, 2026 affecting SMS - EMEA, lasting 5h 14m. The incident has been resolved; the full update timeline is below.
Affected components
SMS - EMEA
Update timeline
- investigating Sep 17, 2026, 05:28 PM UTC
We are currently observing delivery issues in Congo D.R - Orange DRC Incident Start Time: 2026-09-17 15:59 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information. If you have any questions, please contact [email protected].
- investigating Sep 17, 2026, 07:01 PM UTC
We are continuing to investigate this issue.
- resolved Sep 17, 2026, 10:43 PM UTC
This incident has been resolved. Incident Start Time: 2026-09-17 15:59 UTC Incident End Time: 2026-09-17 22:20 UTC