SimpleTexting incident

Outbound SMS & MMS - Message Review Delays

Minor Resolved View vendor source →

SimpleTexting experienced a minor incident on January 22, 2026 affecting Outgoing and Outgoing, lasting 3h 18m. The incident has been resolved; the full update timeline is below.

Started
Jan 22, 2026, 06:24 PM UTC
Resolved
Jan 22, 2026, 09:43 PM UTC
Duration
3h 18m
Detected by Pingoru
Jan 22, 2026, 06:24 PM UTC

Affected components

OutgoingOutgoing

Update timeline

  1. investigating Jan 22, 2026, 06:24 PM UTC

    Due to a technical issue, messages held for review before sending are experiencing delays. Our Support Team is working swiftly to review and release these messages. We will continue working to identify and implement a fix, and we apologize for any inconvenience this may cause.

  2. identified Jan 22, 2026, 08:19 PM UTC

    The issue has been identified and a fix is being implemented. While our team continues to release any pending messages as swiftly as possible, delays may still be occurring. Thank you for your patience while we work to get this issue resolved.

  3. resolved Jan 22, 2026, 09:43 PM UTC

    This incident has been resolved. We can confirm that messages needing further review are routing into our tool properly, and are now being reviewed as we receive them. No messages should have been lost during this time. Thank you for your understanding this afternoon!