Simplero experienced a major incident on September 26, 2025 affecting Spreedly Gateway Integrations, lasting 1h 18m. The incident has been resolved; the full update timeline is below.
Affected components
Spreedly Gateway Integrations
Update timeline
- investigating Sep 26, 2025, 09:57 PM UTC
A payment gateway called NMI is currently experiencing issues. Only transactions going through this particular processor are not working. They are aware of this, and we'll announce here once they resolve it
- resolved Sep 26, 2025, 11:16 PM UTC
NMI has resolved the issue and are now monitoring.