Simplero incident

Custom Domains are presently not working

Minor Resolved View vendor source →

Simplero experienced a minor incident on June 8, 2026 affecting Website, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jun 08, 2026, 07:15 PM UTC
Resolved
Jun 08, 2026, 07:15 PM UTC
Duration
Detected by Pingoru
Jun 08, 2026, 07:15 PM UTC

Affected components

Website

Update timeline

  1. investigating Jun 08, 2026, 04:21 PM UTC

    Status: Investigating Custom domains for sites are not presently working. The team is investigating Affected components Website (Full outage)

  2. resolved Jun 08, 2026, 07:15 PM UTC

    Status: Resolved We have fully identified and fixed the issue. The custom domains were not broken across the whole system. The issue was isolated and only happened to those who tried changing where custom domains point to since today morning 9am EDT. 4 domains were affected and fixed manually. The fix on the UI that caused the bug to happen has been patched and deployed to production. Affected components Website (Operational)