SimpleNexus experienced a minor incident on August 6, 2025 affecting Login and Login, lasting 13h 7m. The incident has been resolved; the full update timeline is below.
Affected components
LoginLogin
Update timeline
- investigating Aug 06, 2025, 01:40 AM UTC
We are currently experiencing issues with email verification codes not being delivered to users. SMS verification remains fully operational and can be used as an alternative while we work to resolve email verification code delivery.
- identified Aug 06, 2025, 03:05 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Aug 06, 2025, 12:59 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 06, 2025, 02:47 PM UTC
This incident has been resolved.