Simetrik experienced a major incident on May 26, 2026 affecting Authentication service, lasting 7m. The incident has been resolved; the full update timeline is below.
Affected components
Authentication service
Update timeline
- investigating May 26, 2026, 12:52 AM UTC
Service outage detected with Authentication service in BRAZIL
- resolved May 26, 2026, 01:00 AM UTC
Service outage detected with Authentication service in BRAZIL