Simetrik experienced a notice incident on April 16, 2024 affecting Universal Reconciliator API service, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Universal Reconciliator API service
Update timeline
- resolved Apr 16, 2024, 11:12 PM UTC
Over the course of approximately one hour and twenty minutes, we experienced an incident in the process execution system, resulting in queuing or delays in some data loading processes and reconciliation executions. Our team identified the root cause and resolved the incident. With this action, the process queue has returned to its normal flow, and the execution of queued tasks has been successfully executed. Thank you for your understanding and patience during this time.