Simetrik incident

[GLOBAL] Service Disruption in Dashboard Visual Downloads

Minor Resolved View vendor source →

Simetrik experienced a minor incident on March 30, 2026 affecting Download service, lasting 1h 13m. The incident has been resolved; the full update timeline is below.

Started
Mar 30, 2026, 08:16 PM UTC
Resolved
Mar 30, 2026, 09:30 PM UTC
Duration
1h 13m
Detected by Pingoru
Mar 30, 2026, 08:16 PM UTC

Affected components

Download service

Update timeline

  1. investigating Mar 30, 2026, 08:16 PM UTC

    We are currently investigating an issue affecting dashboard visual downloads. Our team is actively working on it, and we will provide more information on our status page shortly

  2. monitoring Mar 30, 2026, 08:34 PM UTC

    Dashboard visual downloads have been restored. We are currently monitoring the service to ensure continued stability.

  3. resolved Mar 30, 2026, 09:30 PM UTC

    We have completed our monitoring and verified that all systems are operating normally. The issue with dashboard visual downloads is officially resolved.