Simetrik incident

Integration processing issue

Notice Resolved View vendor source →

Simetrik experienced a notice incident on April 17, 2024 affecting Integrations service, lasting 4h 24m. The incident has been resolved; the full update timeline is below.

Started
Apr 17, 2024, 04:21 PM UTC
Resolved
Apr 17, 2024, 08:46 PM UTC
Duration
4h 24m
Detected by Pingoru
Apr 17, 2024, 04:21 PM UTC

Affected components

Integrations service

Update timeline

  1. monitoring Apr 17, 2024, 04:21 PM UTC

    We've identified an issue in the integration processing that affected some custom scripts, impacting some integrations. The error has been identified, resolved, and we are currently reprocessing the affected integrations. Our integration system is now operating normally, and we are continuously monitoring the operation of our integration service.

  2. resolved Apr 17, 2024, 08:46 PM UTC

    The issue has been successfully resolved, and the integration system is now operating normally. Thank you for your understanding and patience during this time.