Simetrik experienced a major incident on April 29, 2024 affecting Universal Reconciliator API service, lasting 4m. The incident has been resolved; the full update timeline is below.
Affected components
Universal Reconciliator API service
Update timeline
- investigating Apr 29, 2024, 06:14 PM UTC
We detected intermittent performance issues in one of the Universal reconciliator services. Our auto-scaling system encountered delays in the scaling process, leading to user-perceived slowdowns.
- resolved Apr 29, 2024, 06:15 PM UTC
This incident has been restored to normal operation and we will continue monitoring and seek improvements for our scaling system.