Simetrik experienced a major incident on May 21, 2024 affecting Universal Reconciliator API service, lasting 5m. The incident has been resolved; the full update timeline is below.
Affected components
Universal Reconciliator API service
Update timeline
- investigating May 21, 2024, 06:23 PM UTC
An overload issue has occurred in our service backend.
- resolved May 21, 2024, 06:29 PM UTC
In our next patch release, the fix will be deployed. Meanwhile, our system is operating normally.