Simetrik incident

TaskMonitor process overload

Critical Resolved View vendor source →

Simetrik experienced a critical incident on May 31, 2024 affecting Universal Reconciliator API service, lasting 12m. The incident has been resolved; the full update timeline is below.

Started
May 31, 2024, 12:03 AM UTC
Resolved
May 31, 2024, 12:16 AM UTC
Duration
12m
Detected by Pingoru
May 31, 2024, 12:03 AM UTC

Affected components

Universal Reconciliator API service

Update timeline

  1. investigating May 31, 2024, 12:03 AM UTC

    An overload issue has occurred in our TaskMonitor service.

  2. resolved May 31, 2024, 12:16 AM UTC

    In our next patch release, the fix will be deployed. Meanwhile, our system is operating normally.