Simetrik experienced a critical incident on August 21, 2024 affecting Universal Reconciliator API service, lasting 8m. The incident has been resolved; the full update timeline is below.
Affected components
Universal Reconciliator API service
Update timeline
- investigating Aug 21, 2024, 11:09 PM UTC
We had a problem with our asynchronous query system.
- resolved Aug 21, 2024, 11:17 PM UTC
Our team identified the root cause and resolved the incident with our asynchronous query system.