Simetrik experienced a minor incident on September 18, 2025 affecting Accounting Translator WEB application, lasting 1h 4m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Sep 18, 2025, 08:52 PM UTC
We are currently experiencing login disruptions due to ongoing outages in third-party platforms (Auth0 and Cloudflare). This issue is affecting the authentication process on our platform. We are actively monitoring the situation and will provide updates as they become available.
- monitoring Sep 18, 2025, 09:17 PM UTC
The login service has started to recover, and users should now be able to authenticate successfully. We are closely monitoring the situation to ensure full stability and will provide further updates if necessary.
- resolved Sep 18, 2025, 09:56 PM UTC
The login service is stable. The provider has confirmed the implementation and successful completion of the fix. All authentication processes are operating normally.