Silverfin experienced a notice incident on August 2, 2023 affecting Silverfin and Syncing and 1 more component, lasting 14m. The incident has been resolved; the full update timeline is below.
Affected components
SilverfinSyncingExportsSilverfin APISilverfin Authentication
Update timeline
- investigating Aug 02, 2023, 03:26 PM UTC
We're currently suffering a partial downtime in our European region. We're currently investigating and resolving this issue.
- resolved Aug 02, 2023, 03:40 PM UTC
The systems are up and running again in all regions. During the rollout of a maintenance patch one of the database servers in the European region was restarted. No data was lost during this process. We will investigate why this maintenance patch caused only one of our database servers to restart to ensure we mitigate such issues in future maintenances.