Silverfin incident

Synchronisation - references not shown

Minor Resolved View vendor source →

Silverfin experienced a minor incident on July 2, 2024 affecting Syncing, lasting 1h 52m. The incident has been resolved; the full update timeline is below.

Started
Jul 02, 2024, 08:19 AM UTC
Resolved
Jul 02, 2024, 10:11 AM UTC
Duration
1h 52m
Detected by Pingoru
Jul 02, 2024, 08:19 AM UTC

Affected components

Syncing

Update timeline

  1. investigating Jul 02, 2024, 08:19 AM UTC

    You may encounter difficulties viewing references in the drop-down menu while setting up synchronisation. Our team has identified the cause and is actively working on a solution. We apologise for any inconvenience and will provide updates as soon as they are available.

  2. identified Jul 02, 2024, 08:24 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 02, 2024, 10:03 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 02, 2024, 10:11 AM UTC

    This incident has been resolved.