Silverfin incident

Temporary Login Issues for Users in Silverfin

Notice Resolved View vendor source →

Silverfin experienced a notice incident on July 8, 2024 affecting Silverfin, lasting 1h 2m. The incident has been resolved; the full update timeline is below.

Started
Jul 08, 2024, 02:45 PM UTC
Resolved
Jul 08, 2024, 03:47 PM UTC
Duration
1h 2m
Detected by Pingoru
Jul 08, 2024, 02:45 PM UTC

Affected components

Silverfin

Update timeline

  1. investigating Jul 08, 2024, 02:45 PM UTC

    We are currently experiencing some login issues with Silverfin, specifically affecting users. Users can access the environment but are getting logged out when they try to enter a file. We're actively investigating the issue and apologize for the inconvenience.

  2. identified Jul 08, 2024, 03:11 PM UTC

    The issue has been identified and remediation is on its way.

  3. monitoring Jul 08, 2024, 03:24 PM UTC

    The issue has been resolved, and we are currently monitoring the situation to ensure stability.

  4. resolved Jul 08, 2024, 03:47 PM UTC

    This incident has been resolved.