Silverfin experienced a minor incident on September 23, 2024 affecting Silverfin, lasting 42m. The incident has been resolved; the full update timeline is below.
Affected components
Silverfin
Update timeline
- investigating Sep 23, 2024, 02:14 PM UTC
We are currently experiencing delays that may impact login functionality and overall platform performance. One of our web servers encountered an issue, causing repeated restarts between 3:05 and 3:08 PM CET, which affected a number of customers. We are working to resolve the delay as quickly as possible.
- resolved Sep 23, 2024, 02:56 PM UTC
In the meantime we have identified the issue and have released a hotfix for this. Everything should be back to working as normal. In the coming days we will keep monitoring it. Should you have any other issue or questions, please contact support on [email protected].