Silverfin incident

General Outage

Critical Resolved View vendor source →

Silverfin experienced a critical incident on April 9, 2025 affecting Silverfin and Syncing and 1 more component, lasting 1h 9m. The incident has been resolved; the full update timeline is below.

Started
Apr 09, 2025, 12:58 PM UTC
Resolved
Apr 09, 2025, 02:08 PM UTC
Duration
1h 9m
Detected by Pingoru
Apr 09, 2025, 12:58 PM UTC

Affected components

SilverfinSyncingExportsSilverfin APISilverfin Authentication

Update timeline

  1. investigating Apr 09, 2025, 12:58 PM UTC

    At the moment, we are experiencing a general interference on our platform. As a result, you may experience issues with our platform. We are doing all we can to fix this as soon as possible. You can always follow the latest updates on this via our status page: https://status.getsilverfin.com/.

  2. investigating Apr 09, 2025, 01:04 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Apr 09, 2025, 01:16 PM UTC

    We have identified the issue and implemented the necessary fix. We are continuing to monitor the situation. We apologize for any inconvenience caused!

  4. resolved Apr 09, 2025, 02:08 PM UTC

    This incident has been resolved. If you encounter any issues with the platform, please contact our Support team.