Silverfin incident

Mapping & Account names

Minor Resolved View vendor source →

Silverfin experienced a minor incident on April 11, 2025 affecting Silverfin, lasting 2d 23h. The incident has been resolved; the full update timeline is below.

Started
Apr 11, 2025, 01:51 PM UTC
Resolved
Apr 14, 2025, 01:50 PM UTC
Duration
2d 23h
Detected by Pingoru
Apr 11, 2025, 01:51 PM UTC

Affected components

Silverfin

Update timeline

  1. investigating Apr 11, 2025, 01:51 PM UTC

    We have received multiple reports regarding mapping and account name issues. We are currently investigating the cause. For further updates, keep an eye on our status page: https://status.getsilverfin.com/.

  2. identified Apr 11, 2025, 02:12 PM UTC

    We were rolling out a feature to sync account names, it may cause some unexpected mappings. In the meantime we have disabled the feature until further research.

  3. monitoring Apr 14, 2025, 08:02 AM UTC

    A fix has been implemented and we are monitoring the situation.

  4. resolved Apr 14, 2025, 01:50 PM UTC

    This incident has been resolved.