Signicat experienced a minor incident on April 22, 2026 affecting eIDV Provider: Onfido, lasting 32m. The incident has been resolved; the full update timeline is below.
Affected components
eIDV Provider: Onfido
Update timeline
- monitoring Apr 22, 2026, 04:14 PM UTC
An incident is currently affecting Onfido Our eID connection towards this 3rd party service is running but is not functioning properly as a result of their incident. We are monitoring their progression towards resolution.
- monitoring Apr 22, 2026, 04:16 PM UTC
The situation seems to have improved. We will continue to monitor for any further issues.
- resolved Apr 22, 2026, 04:16 PM UTC
This incident has been resolved.