SignalFx US1 incident

Recent data may not be available in Metrics search results

Minor Resolved View vendor source →

SignalFx US1 experienced a minor incident on July 11, 2025 affecting Splunk Observability Cloud Web Interface and Alerting, lasting 4h 47m. The incident has been resolved; the full update timeline is below.

Started
Jul 11, 2025, 06:12 PM UTC
Resolved
Jul 11, 2025, 10:59 PM UTC
Duration
4h 47m
Detected by Pingoru
Jul 11, 2025, 06:12 PM UTC

Affected components

Splunk Observability Cloud Web InterfaceAlerting

Update timeline

  1. investigating Jul 11, 2025, 06:12 PM UTC

    Customers may be experiencing delays in some charts and detectors. Datapoint ingest is not affected. We are investigating and will provide an update shortly.

  2. investigating Jul 11, 2025, 06:29 PM UTC

    We have confirmed that charts and detectors are not impacted. However recent data may not be available in search results for metrics and dimensions. We have identified the issue and are working on addressing it.

  3. identified Jul 11, 2025, 07:50 PM UTC

    We are continuing to work on addressing the issue.

  4. monitoring Jul 11, 2025, 10:10 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jul 11, 2025, 10:59 PM UTC

    This incident has been resolved.