SignalFx US1 incident

Elevated Error Rate from the Splunk APM API

Notice Resolved View vendor source →

SignalFx US1 experienced a notice incident on August 20, 2025 affecting Splunk APM API, lasting 17h 29m. The incident has been resolved; the full update timeline is below.

Started
Aug 20, 2025, 08:15 AM UTC
Resolved
Aug 21, 2025, 01:45 AM UTC
Duration
17h 29m
Detected by Pingoru
Aug 20, 2025, 08:15 AM UTC

Affected components

Splunk APM API

Update timeline

  1. investigating Aug 21, 2025, 01:24 AM UTC

    We are investigating an elevated rate of errors occurring while interacting with the Splunk APM API. Trace data ingest is not impacted.

  2. investigating Aug 21, 2025, 01:25 AM UTC

    We are continuing to investigate this issue.

  3. identified Aug 21, 2025, 05:00 AM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Aug 21, 2025, 05:01 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Aug 21, 2025, 05:01 AM UTC

    This incident has been resolved.