SignalFx US1 incident

Splunk Observability Cloud UI is down

Critical Resolved View vendor source →

SignalFx US1 experienced a critical incident on October 1, 2025 affecting Splunk Observability Cloud Web Interface and Splunk Observability Cloud API, lasting 1h 46m. The incident has been resolved; the full update timeline is below.

Started
Oct 01, 2025, 09:18 PM UTC
Resolved
Oct 01, 2025, 11:04 PM UTC
Duration
1h 46m
Detected by Pingoru
Oct 01, 2025, 09:18 PM UTC

Affected components

Splunk Observability Cloud Web InterfaceSplunk Observability Cloud API

Update timeline

  1. investigating Oct 01, 2025, 10:05 PM UTC

    Splunk Observability Cloud UI is either slow or down. Existing detectors are functional. There is no data loss. We are actively investigating the incident and will post updates as we have findings

  2. investigating Oct 01, 2025, 10:46 PM UTC

    We are continuing to investigate.

  3. investigating Oct 01, 2025, 10:55 PM UTC

    We are continuing to investigate this issue.

  4. monitoring Oct 01, 2025, 10:55 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Oct 01, 2025, 11:04 PM UTC

    This incident has been resolved.