SignalFx EU0 incident

Splunk Log Observer Interface Unavailable

Critical Resolved View vendor source →

SignalFx EU0 experienced a critical incident on July 22, 2024 affecting Splunk Log Observer Interface, lasting 2h 35m. The incident has been resolved; the full update timeline is below.

Started
Jul 22, 2024, 08:54 AM UTC
Resolved
Jul 22, 2024, 11:29 AM UTC
Duration
2h 35m
Detected by Pingoru
Jul 22, 2024, 08:54 AM UTC

Affected components

Splunk Log Observer Interface

Update timeline

  1. investigating Jul 22, 2024, 08:54 AM UTC

    We are investigating a major outage of the Splunk Log Observer web application. Log data ingest is not impacted at this time. We will provide an update as soon as possible.

  2. investigating Jul 22, 2024, 09:11 AM UTC

    We are continuing to investigate this issue.

  3. investigating Jul 22, 2024, 09:29 AM UTC

    We are continuing to investigate this issue.

  4. investigating Jul 22, 2024, 09:44 AM UTC

    We are continuing to investigate the major outage of log data ingest.

  5. investigating Jul 22, 2024, 09:46 AM UTC

    We are continuing to investigate the major outage of Splunk Log Observer web application. Correction from previous message: Log data ingest is not impacted at this time.

  6. investigating Jul 22, 2024, 10:02 AM UTC

    We are continuing to investigate the major outage of Splunk Log Observer web application.

  7. investigating Jul 22, 2024, 10:17 AM UTC

    We are continuing to investigate the major outage of Splunk Log Observer web application.

  8. investigating Jul 22, 2024, 10:41 AM UTC

    We are continuing to investigate this issue.

  9. investigating Jul 22, 2024, 10:58 AM UTC

    We are continuing to investigate this issue.

  10. monitoring Jul 22, 2024, 11:14 AM UTC

    Splunk Log Observer Interface is operational.

  11. resolved Jul 22, 2024, 11:29 AM UTC

    This incident has been resolved.