SignalFx EU0 incident

Charts not Loading for Some Customers

Minor Resolved View vendor source →

SignalFx EU0 experienced a minor incident on March 12, 2025 affecting Splunk Observability Cloud Web Interface, lasting 3h 15m. The incident has been resolved; the full update timeline is below.

Started
Mar 12, 2025, 01:01 PM UTC
Resolved
Mar 12, 2025, 04:16 PM UTC
Duration
3h 15m
Detected by Pingoru
Mar 12, 2025, 01:01 PM UTC

Affected components

Splunk Observability Cloud Web Interface

Update timeline

  1. investigating Mar 12, 2025, 01:01 PM UTC

    Charts for a subset of customers may not be loading. Datapoint ingest is not affected. We are investigating and will provide an update shortly.

  2. monitoring Mar 12, 2025, 02:09 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 12, 2025, 04:16 PM UTC

    This incident has been resolved.