SignalFx EU0 incident

Unable to fetch Splunk RUM sessions

Minor Resolved View vendor source →

SignalFx EU0 experienced a minor incident on April 15, 2025 affecting Splunk RUM API, lasting 3h 29m. The incident has been resolved; the full update timeline is below.

Started
Apr 15, 2025, 01:15 AM UTC
Resolved
Apr 15, 2025, 04:44 AM UTC
Duration
3h 29m
Detected by Pingoru
Apr 15, 2025, 01:15 AM UTC

Affected components

Splunk RUM API

Update timeline

  1. investigating Apr 15, 2025, 04:42 AM UTC

    We are currently investigating this issue.

  2. investigating Apr 15, 2025, 04:42 AM UTC

    We are continuing to investigate this issue.

  3. investigating Apr 15, 2025, 04:42 AM UTC

    We are continuing to investigate this issue.

  4. identified Apr 15, 2025, 04:43 AM UTC

    We have identified the root cause of this issue and are working on fixing it. We will provide an update once we have applied the fix.

  5. resolved Apr 15, 2025, 04:44 AM UTC

    The issue has been resolved.