SignalFx EU0 incident

Log Observer Connect Search Failures

Major Resolved View vendor source →

SignalFx EU0 experienced a major incident on April 17, 2025 affecting Log Observer Connect Search, lasting 7h 3m. The incident has been resolved; the full update timeline is below.

Started
Apr 17, 2025, 11:30 AM UTC
Resolved
Apr 17, 2025, 06:34 PM UTC
Duration
7h 3m
Detected by Pingoru
Apr 17, 2025, 11:30 AM UTC

Affected components

Log Observer Connect Search

Update timeline

  1. investigating Apr 17, 2025, 06:08 PM UTC

    We're experiencing failures for searches related to Log observer. We will provide an update as soon as possible.

  2. identified Apr 17, 2025, 06:11 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 17, 2025, 06:26 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 17, 2025, 06:34 PM UTC

    This incident has been resolved.